Product
Everything running underneath, built and working today
Every capability below is a real, tested part of the product — not a roadmap item.
AI Front Desk
Inbound email, classified and drafted the moment it arrives
Every inbound email is classified — lead, appointment request, general inquiry, and more — with a confidence score. High-risk and uncertain messages always wait for a person. Low-risk categories can be explicitly enabled to send automatically once they've proven themselves, and graduated to a higher trust tier or rolled back instantly.
Approval Queue — illustrative
j.rivera@example.com
“Any openings Thursday afternoon?”
appointment_request · low risk“Hi Jordan — we have availability Thursday at 2:00pm and 3:30pm. Would either work?”
WhatsApp — complaint detected → routed to human escalation queue
Email & WhatsApp Operations · Escalation & Human Takeover
One approval queue, one escalation queue, every channel
Approved drafts move through a single send queue across every connected email provider. On WhatsApp, a simple greeting gets an instant reply; anything substantive — a complaint, an unusual request, a booking — routes to a dedicated human escalation queue with priority and status tracking.
Owner Command Center — illustrative
18
Emails today
6
Leads created
3
Appointments
2
Escalations
Needs attention
Urgent WhatsApp escalation — 12m ago
Unified Customer Timeline
The whole relationship, not three separate inboxes
Every email, WhatsApp message, and social DM from the same contact, merged into one timeline — so your team always has the full picture before replying.
Unified Customer Timeline — illustrative
Jordan Rivera
Email — quote request
MonWhatsApp — confirmed details
TueAppointment booked
WedRevenue Recovery / Money Map
A worklist of what's actually at risk
Stalled leads with no recent activity, unanswered WhatsApp conversations, and subscriptions at risk of lapsing — surfaced before they're lost, not after. An operational signal, not a revenue estimate.
Money Map — operational worklist, illustrative
Signals, not a revenue estimate.
Stalled lead — no reply in 9 days
LeadUnanswered WhatsApp thread
WhatsAppSubscription pause requested
SubscriptionAI Marketing Studio
Content, drafted every morning — published only with your approval
AI generates content ideas and post drafts grounded in your real business profile and past performance. Publishing always starts approval-first; only specific, low-risk, evergreen content can graduate to bounded autonomous publishing, and only with your explicit authorization.
AI Marketing Studio — illustrative
This week's drafts
Mon
Seasonal service reminder
Ready for reviewWed
Behind-the-scenes photo
Ready for reviewFri
Client testimonial-style prompt
Ready for reviewWebsite Studio
A real, hosted website — and every inquiry lands in your pipeline
An AI-generated website built from your brand, hosted on a real subdomain, with an optional custom domain, DNS/SSL, and health monitoring. Every inquiry form writes straight into your leads and customer timeline, and can hand off into the same scheduling engine used everywhere else.
Website Studio — illustrative
New inquiry → added to Leads & Timeline
Built for agencies too
Agency Managed Operations Layer
A dedicated platform layer for agencies running OpsBell across many client businesses: client onboarding, module entitlement, and an explicit, audited hand-off when a client's portal goes live. No blanket impersonation — every agency action is scoped and logged.
Agency Managed Operations — illustrative
Client hand-off
Integrations
Connects to the channels you already use
Calendar
Messaging
Social
Want to see it running on your own operation?
Request a demo and we'll walk through the full workflow.
Request Demo